| 1.Confirm whether floor is even and sealed hard floor? ☆Please use the unit on the sealed and even hard floor. |
| 2.Confirm whether there is dirt or debris in the channel or on the brush roller. ☆Please clean the brush roller and channel according to picture instructions. |
| 3.Confirm whether water spray holes and brush suction ports are clogged? ☆Please clean water spray holes and brush suction ports. |
| 4.Whether brush roller have passed replacement cycle？(3~6 months) ☆Please replace brush roller. |
| 5.Confirm if Tineco's Cleaning Solution is being used or if another cleaning solution is being used? ☆Please use Tineco solution. |
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